How to Fix Marvel’s Guardians of the Galaxy Crashing, Freezing & Black Screen Issue on PC

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Marvel's Guardians of the Galaxy
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Is your Marvel’s Guardians of the Galaxy game is crashing, freezing, and getting black screen issues on your PC? If yes, then worry not, as here I am with another post that will help you fix all such issues with Marvel’s Guardians of the Galaxy game on your PC. In the post below I will be telling you about how to fix Marvel’s Guardians of the Galaxy game is crashing, freezing, and getting black screen issues on your PC with a step-by-step guide.

Fix Marvel’s Guardians of the Galaxy Crashing, Freezing & Black Screen Issue on PC

Below are the steps to fix Marvel’s Guardians of the Galaxy game crashing, freezing, and getting black screen issues on PC.

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Step 1) Restart Steam

The first thing you can try to do is close and restart Steam and let the update finish. After this, launch the game and it should fix the crashing, freezing, black screen issues on your PC. If this doesn’t work for you then try the below steps.

Step 2) Restart Your PC

This step is pretty simple and has worked for so many players to fix such issues with Marvel’s Guardians of the Galaxy. Simply, go and restart your PC and then launch the game again and see if this fixes the crashing, freezing, black screen issues.

Step 3) Restart the game without a controller

In the third step, try to restart the game by disconnecting a controller if you have connected any.

Step 4) Run the game as an administrator

In the next steps go and try to run the game as an administrator, to do this follow the steps below.

  • Open Steam and go to Library
  • Right-click on Marvel’s Guardians of the Galaxy game
  • Go to manage then Browse local files
  • Now, right-click on the APK.exe and then properties
  • Under the Compatibility tab, click Run this program as an administrator then click apply and ok
  • Now, go and try to launch the game by double-clicking on the APK.exe instead of clicking on the Play button on Steam and it should fix the error

If you are still facing the issue then follow the steps below:

  • Open Steam and go to Library
  • Right-click on Marvel’s Guardians of the Galaxy game
  • Go to manage then Browse local files
  • Go to APK folder then binaries and then Win64
  • Now, right-click on the APK-Win64-Shipping.exe then properties
  • Under the Compatibility tab, then put a check on Run this program as an administrator then click apply and ok

Step 5) Unplug multiple monitors connected to the PC

If you are using multiple monitors connected with your PC then go and unplug them. Try to use only one monitor.

Step 6) Uncheck Exclusive Full-Screen Option

If the Exclusive Full-Screen option is enabled in the Guardians of the Galaxy launcher then go and disable that option. This has also helped a lot of players fix all such Guardians of the Galaxy crashing, freezing, black screen issues. To do that follow the steps below.

  • Run Guardians of the Galaxy game
  • On the game launch screen
  • Go to Option
  • Now, simply Uncheck the Exclusive Full-Screen option
  • Click on Apply, that’s it

Exclusive Full Screen

Step 7) Disable Ray Tracing

Now, if you also have Ray Tracing enabled in the Guardians of the Galaxy launcher then go and disable that option. To disable the Ray Tracing follow the steps below.

  • Run Guardians of the Galaxy game
  • On the game launch screen
  • Click to Option
  • Go to the Graphics tab
  • Now, simply turn off the two options Ray-Traced Reflections and Ray-Traced Transparent Reflections

Step 8) Lower Down Graphics Settings 

Further, on the same graphics option tab, you can try to lower down graphics settings by changing the settings from Ultra to High, Medium, or Low and turning off the V sync option then run the game again and see if this fixes the Guardians of the Galaxy crashing, freezing, black screen issues.

graphics settings

Step 9) Update to the Latest AMD Radeon Graphics Driver 21.10.3

If you are using an AMD Radeon processor, then updating it to the latest Radeon Software Adrenalin Edition driver update (version 21.10.3) might fix all such Guardians of the Galaxy crashing, freezing, black screen issues.

AMD has released the latest Radeon Software Adrenalin Edition driver update version 21.10.3. The latest driver update is said to bring to 21% increase in performance when playing at 4K Ultra Settings, using Radeon Software Adrenalin 21.10.3 on the 16 GB Radeon RX 6900 XT graphics card, versus the previous software driver version 21.10.2.

You can download the latest Radeon Software Adrenalin 21.10.3 driver update package from here.

Step 10 – Run the Game in Window mode

If Guardians of the Galaxy on your PC is set to run on the full-screen mode then go and try to change it to Window mode and then run the game again and see if this fixes Guardians of the Galaxy crashing, freezing, black screen issues. To disable the full-screen mode follow the steps below.

  • Run Guardians of the Galaxy game
  • On the game launch screen
  • Go to Option
  • Now, simply Uncheck the Full-Screen option
  • Click on Apply, that’s it

You can also get to the Window mode by pressing the Alt+Enter key on your keyboard.

Step 11 – Install AIO Runtime (Important)

AIO runtime is an application for Windows PC which packs all the necessary files required to run any app, programs, software’s and games properly on your PC. AIO210 also fixes most common gaming issues and errors such as the Game has Stop Working, crashing freezing, any .DLL errors, 0xc000007b error, or any other runtime errors that you may get while starting or playing the game. You can download the AIO210 Runtime here.

Step 12 – Optimizing Games with Nvidia and AMD Application

To get better performance while gaming on your PC you can also use Nvidia GeForce Experience and AMD Gaming Evolved applications which allow you to manage your graphics card drivers and also lets you optimize the game settings.

Step 13 – Run the game in compatibility mode

  • Open Steam and go to Library
  • Right-click on the game
  • Go to manage then Browse local files
  • Now, right-click on the APK.exe and then properties
  • Under the Compatibility tab, click on the compatibility mode check bob which says Run this program in compatibility mode, that’s it.

Make sure to select the Windows version you are using while selecting this option.

Step 14 – Prevent Windows Startup Programs

Some programs start running with the Windows startup or whenever you restart your PC. Preventing such startup programs to start provides an extra boost and helps your windows load fast.

There are also some programs running in the background such as antiviruses which are set to receive updates automatically. So, in that case, your system is already busy receiving the update and when you start the game, you may find some lags or crashing issues while playing the game.

So, to get out of this go to the Task Manager and then click on the startup tab and from there now right-click on the program which you want to prevent from opening at the Windows startup and select Disable.

Task Manager

Step 15 – Do a clean installation of the graphics driver

Go to the official driver website for the below brands and download the latest driver for your GPU and then do a clean install of the graphic driver on your PC.
https://www.nvidia.in/Download/index
https://www.amd.com/en/support

To perform a clean install of the driver, make sure to check the box which says Perform a clean installation on the Custom installation options window when you install the driver.

clean-install

Step 16) Turn off the steam in-game overlay

Turn off steam in-game overlay, also close other overlay applications, also disable Steam cloud save, do not overclock, close all the overclocking applications.

in-game overlay

Step 17) Verify the game files

To verify the game files on Steam:

  • Go Steam
  • Right-click on Marvel’s Guardians of the Galaxy game
  • Slect properties >> local files tab >> then click on Verify integrity of the game files.

Verify game files

Rizwan Ahmad
Rizwan Ahmad

Rizwan is an avid mobile geek and a gaming lover. He loves to keep a tab on new tech and loves to share the latest tech news and reviews on Smartphones, Gadgets, Apps, and more.

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