Windows 11 is the latest operating system released by Microsoft, offering new features and improvements over its predecessor. Regular updates are crucial to ensure the system’s security and performance. On Tuesday, July 11, Microsoft released new updates for Windows 11 version 22H2, the KB5028185 security update and KB5028851 cumulative update for .NET Framework 3.5 and 4.8.1.
However, a lot of users have reported a number of errors while installing the update on their Windows 11 PC, such as “KB5028185 Not Installing Error 0x80073712 and 0x80070002.”
In our previous guide, we have already talked about different ways to fix the 0x80070002 error. In this guide, we will discuss the causes of 0x80073712 error and provide step-by-step instructions to fix it.
Also, check out our previous guides on fixing various Windows 11 updates not installing and updating errors.
When users encounter the “Update KB5028185 Not Installing Error 0x80073712″ on Windows 11, it indicates a problem with the update installation process. This error code suggests that the required system files for the update are missing or corrupted, preventing successful installation.
Several factors can contribute to the “Update KB5028185 Not Installing Error 0x80073712” on Windows 11. These may include:
Before diving into tesp for the solutions, it’s advisable to perform some basic troubleshooting steps. These include:
Note: The following tutorial will work for Windows 11 Version 22H2 for x64-based Systems.
One common cause of update installation errors is a corrupted Windows Update cache. To clear the cache, follow these steps:
Windows 11 includes a built-in troubleshooter specifically designed to fix update-related issues. Here’s how to use it:
The System File Checker (SFC) tool scans for corrupted system files and attempts to repair them. To perform an SFC scan:
Sometimes, third-party antivirus software can interfere with the Windows Update process. Temporarily disabling the antivirus can help determine if it’s causing the error. Refer to your antivirus software’s documentation for instructions on how to disable it temporarily.
If the previous solutions didn’t resolve the error, resetting the Windows Update components might help. Follow these steps:
This method will automatically stop and restart all the Windows update services on your Windows 11 PC.
It’s essential to ensure that your system meets the minimum requirements for the update. Visit the official Microsoft website or the update documentation to confirm compatibility.
Performing a clean boot helps identify if any third-party applications or services are causing conflicts during the update installation. Here’s how to perform a clean boot:
If all else fails, reinstalling Windows 11 can be the last solution. You can use the Media Creation Tool provided by Microsoft to create a bootable USB drive or DVD and perform a clean installation. Follow these steps:
Note: Reinstalling Windows 11 will remove all the data and applications on your system drive. Make sure to back up your important files before proceeding.
Encountering the “Update KB5028185 Not Installing Error 0x80073712” on Windows 11 can be frustrating, but with the right troubleshooting steps, you can resolve the issue and successfully install the update.
Start with basic troubleshooting, clear the Windows Update cache, run the Windows Update troubleshooter, perform an SFC scan, and disable third-party antivirus software if necessary.
If the error persists, resetting Windows Update components, checking for system compatibility, performing a clean boot, or reinstalling Windows 11 may be required. Remember to seek official documentation and backup your data before proceeding.
Q1: Why am I getting the “Update KB5028185 Not Installing Error 0x80073712” on Windows 11? A1: This error typically occurs when the required system files for the update are missing or corrupted.
Q2: Can I fix the error without reinstalling Windows 11? A2: Yes, you can try various troubleshooting steps, such as clearing the Windows Update cache, running the Windows Update troubleshooter, or performing an SFC scan, before considering a reinstall.
Q3: How do I perform a clean boot on Windows 11? A3: You can perform a clean boot by opening the System Configuration window, selecting a selective startup, disabling startup items, and disabling non-Microsoft services.
Q4: Should I disable my antivirus software to fix the error? A4: Temporarily disabling third-party antivirus software can help identify if it’s causing conflicts during the update installation. Refer to your antivirus software’s documentation for instructions on how to disable it.
Q5: What should I do if none of the troubleshooting steps work? A5: If the error persists after trying all the troubleshooting steps, reinstalling Windows 11 may be necessary. Remember to back up your important files before proceeding.
This post was last modified on 6th August 2023 12:01 am
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